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| Bid Classification: |
Services
|
|---|---|
| Bid Type: | RFP |
| Bid Number: | 794992-NRFP-2025-EUI40-AB-Edmonton |
| Bid Name: | Customer Self-Serve My Account Portal Solution and Implementation |
| Bid Status: | Awarded |
| Bid Awarded Date: | Mon Jan 5, 2026 (MST) |
| Bid Closing Date: | Wed Jun 18, 2025 2:00:59 PM (MDT) |
| Question Deadline: | Fri Jun 6, 2025 2:00:00 PM (MDT) |
| Duration in months: | 36 |
| Negotiation Type: | Refer to project document |
| Condition for Participation: | Refer to project document |
| Electronic Auctions: | Not Applicable |
| Language for Bid Submissions: | English unless specified in the bid document |
| Submission Type: | Online Submissions Only |
| Submission Address: | Online Submissions Only |
| Public Opening: | No |
| Description: |
EPCOR is looking to purchase and implement a modern customer self-service portal, "My Account," for its Alberta-based customers. This portal should excel in design flexibility, reliability, speed, mobile experience, and personalization. It must also support native integrations with EPCOR's existing core systems, including CIS, MDM, and Work Management solutions. |
| Bid Document Access: | Bid Opportunity notices and awards and a free preview of the bid documents is available on this site free of charge without registration. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. There is no cost to obtain an unsecured version of the document and /or to participate in this solicitation. |
| Trade Agreements: |
Show Trade Agreements [+]
Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
Canadian Free Trade Agreement (CFTA) |
| Categories: |
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This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
Awarded Summary
Awarded based on the highest scores as evaluated against the criteria published in the RFP document.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.